- Jalan Kuchai Maju 11 Petaling WP Kuala Lumpur Malaysia 58200
Petaling, WP Kuala Lumpur
Working Location
Job Description
Requirements
Must be able to read and write Mandarin as required for handling Mandarin-speaking customers
Comfortable using Facebook, WhatsApp, and smartphone/computer on a daily basis
Good communication skills — polite, patient, and attentive
No prior experience required — full training provided
Fresh graduates and SPM leavers are welcome to apply
Responsibilities
Respond to customer enquiries and messages via Facebook and WhatsApp in a timely and professional manner
Handle product or service questions, complaints, and follow-ups
Maintain a friendly and helpful tone in all customer interactions
Escalate unresolved issues to the relevant team when necessary
Keep accurate records of customer conversations and feedback
Benefits
Skills
KUCHAI
0.6 km
TAMAN NAGA EMAS
1.8 km
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.