Full Time HR Generalist Jobs, Salary up to MYR 4,500 in NZ World Tours & Travels WP Kuala Lumpur - Maukerja

• Bachelor’s Degree in Human Resource Management, Business Administration, or a related field

• Minimum 3 years of HR experiences

• Prior experience in online travel, e‑commerce, hospitality, or service industry is an advantage

• Strong knowledge of Employment laws, Industrial Relations and HR best practices

• Hands‑on experience in recruitment, employee relations, and performance management

• Excellent communication, interpersonal, and problem‑solving skills

• Ability to work independently and manage multiple priorities in a fast‑growing environment

• Proficient in Microsoft Office, Excel and HRIS/HR software

Job Summary

We are looking for an experienced and proactive Human Resources Executive to manage and enhance our HR operations in a fast‑paced online travel agency environment. This role will support the full spectrum of HR functions including recruitment, employee relations, performance management, HR policies, payroll coordination, and compliance, while partnering closely with management to support business growth.

Key Responsibilities

Human Resources Operations

• Oversee day‑to‑day HR operations including employee lifecycle management (onboarding, confirmation, promotion, transfer, resignation, and exit)

• Maintain accurate and updated employee records in HR systems and personnel files

• Ensure HR practices comply with local labor laws and regulatory requirements

Recruitment & Talent Management

• Manage end‑to‑end recruitment activities for all levels, including workforce planning, sourcing, interviewing, and hiring

• Collaborate with department heads to understand manpower needs and role requirements

• Enhance employer branding and recruitment strategies suitable for a digital and OTA environment

Employee Relations & Engagement

• Act as a point of contact for employee queries, concerns, and disciplinary matters

• Support grievance handling, counselling, and conflict resolution professionally and confidentially

• Drive employee engagement activities and foster a positive workplace culture

Performance Management & Development

• Coordinate performance appraisal cycles and support managers in performance evaluations

• Identify training needs and coordinate learning and development initiatives

• Support succession planning and career development programs

Compensation, Payroll & Benefits

• Coordinate monthly payroll processing with finance or external payroll vendors

• Administer employee benefits, leave management, and attendance records

• Support salary reviews, incentives, and commission structures aligned with business performance

HR Policies & Reporting

• Develop, review, and implement HR policies, SOPs, and employee handbook updates

• Prepare HR reports, analytics, and dashboards for management decision‑making

• Support HR audits and compliance reviews

• At NZ WORLD TOURS & TRAVELS SDN BHD', we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:
• Comprehensive medical and dental coverage
• Professional development opportunities and tuition reimbursement
• Opportunities for career advancement and growth
• A collaborative and inclusive company culture
• Annual Leave