- Persiaran TRX Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 55100

Bandar Kuala Lumpur, WP Kuala Lumpur
Lokasi Kerja
Penerangan Kerja
Kelayakan
Requirements
• Proven experience in spa or wellness management
• Strong leadership and operational discipline
• Deep understanding of spa treatments, hygiene standards, and guest care
• Ability to build systems from ground up in a structured environment
• Detail oriented with strong sense of ownership
Tanggungjawab
Spa Operations Leadership
• Oversee full operations of a 5 private room spa facility with onsen
• Ensure smooth, consistent day to day service execution
• Maintain the highest standards of cleanliness, hygiene, and presentation
Team Management & Scheduling
• Lead, train, and develop spa therapists and support staff
• Build structured duty rosters to ensure optimal coverage and efficiency
• Set clear expectations and uphold service discipline and accountability
Service Standards & SOP Development
• Design, implement, and continuously refine SOPs across all spa functions
• Establish service flows that are seamless, discreet, and guest focused
• Ensure consistency in treatment delivery and guest experience
Inventory & Procurement
• Manage stock levels for spa products, linens, and operational supplies
• Oversee procurement, vendor coordination, and cost control
• Ensure all materials reflect quality and brand positioning
Guest Experience
• Ensure every guest interaction reflects calm confidence and attention to detail
• Handle feedback and service recovery with professionalism and discretion
• Maintain an environment that feels private, safe, and restorative
Manfaat
Kemahiran
LRT - MASJID JAMEK
0.5 km
LRT - PLAZA RAKYAT
0.7 km
LRT - DANG WANGI
0.8 km
MRL - BUKIT NANAS
0.8 km
MRT - MERDEKA
0.9 km
LRT - BANDARAYA
0.9 km
KTM - BANK NEGARA
1.0 km
MRL - MEDAN TUANKU
1.0 km
MRT - PASAR SENI
1.1 km
LRT - PASAR SENI
1.1 km
MRL - RAJA CHULAN
1.1 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - HANG TUAH
1.2 km
MRL - IMBI
1.3 km
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.