Kerja Sepenuh Masa Retail Manager, Gaji tinggi MYR 7,000 di Agensi Pekerjaan iForte Sdn. Bhd. Selangor - Maukerja

Proven track record in sales management within the automotive industry, with a minimum of 3-5 years of experience.

Demonstrated leadership abilities, including team motivation, performance management, and staff development.

Strong understanding of inventory management principles and practices specific to automotive dealerships.

Bachelor's degree in Business Administration, Marketing, Automotive Technology, or a related field.

Excellent communication and interpersonal skills, with the ability to build rapport with customers and staff.

Proficiency in English, both written and verbal, for effective communication with diverse stakeholders.

Ability to analyze sales data, identify trends, and implement strategies to drive revenue growth.

Experience in customer relationship management (CRM) and ensuring high levels of customer satisfaction.

Familiarity with automotive service operations and parts management is a plus.

Ability to manage budgets, control expenses, and ensure profitability of the branch.

Oversee all daily operations of the branch, ensuring efficiency and adherence to company policies and procedures within the automotive sector.

Develop and implement strategic sales plans to achieve branch revenue targets and market share growth, focusing on vehicle sales, parts, and service.

Lead, motivate, and manage a team of sales, service, and administrative staff, fostering a high-performance culture and providing ongoing training and development.

Manage inventory levels for new and used vehicles, parts, and accessories, optimizing stock turnover and minimizing holding costs.

Build and maintain strong relationships with customers, addressing inquiries, resolving complaints, and ensuring a superior customer experience.

Monitor financial performance, including budgeting, P&L analysis, and expense control, to ensure profitability and financial health of the branch.

Ensure compliance with all relevant automotive industry regulations, safety standards, and legal requirements.

Collaborate with the head office on marketing initiatives, product launches, and operational improvements.

Analyze market trends and competitor activities to identify opportunities and threats, adapting branch strategies accordingly.

Conduct regular performance reviews for staff, providing constructive feedback and setting clear performance objectives.