- Jalan USJ 10/1G Subang Jaya Selangor Malaysia 47620

Working Location
Job Description
Requirements
Engage and interact with viewers in real-time on Shopee and TikTok live streams, answering questions, responding to comments, and fostering a lively community atmosphere.
Showcase products effectively during live sessions, highlighting features, benefits, and promotions in an engaging and persuasive manner to drive sales.
Collaborate with the marketing team to plan and execute creative live stream content strategies, including themes, product selection, and promotional activities.
Manage and maintain a consistent streaming schedule, ensuring punctuality and reliability for both Shopee and TikTok platforms.
Develop and maintain a strong understanding of product knowledge to confidently address customer inquiries and provide accurate information during live streams.
Monitor live stream performance metrics and provide feedback to the marketing team for continuous improvement of engagement and sales strategies.
Possess excellent Bahasa Malaysia communication skills, with the ability to articulate clearly and enthusiastically to a diverse audience.
Demonstrate strong time management skills to balance live streaming duties with other assigned tasks and responsibilities.
Exhibit problem-solving abilities to quickly address any technical issues or viewer concerns that may arise during live sessions.
Enthusiastic and energetic personality with a passion for online sales and social media engagement.
Willingness to learn and adapt to new platform features and marketing trends.
Responsibilities
Engage with viewers in real-time during Shopee and TikTok live streams, answering questions, responding to comments, and fostering a lively and interactive community.
Showcase products effectively during live sessions, highlighting key features, benefits, and demonstrating usage to drive sales and customer interest.
Collaborate with the marketing team to plan and execute engaging live stream content, including product promotions, giveaways, and interactive games.
Manage and maintain the live stream environment, ensuring smooth technical operations, including camera setup, lighting, and audio quality.
Analyze live stream performance metrics, such as viewership, engagement rates, and conversion rates, to identify areas for improvement and optimize future content.
Stay up-to-date with the latest trends and best practices on Shopee and TikTok live streaming platforms to ensure content remains fresh, relevant, and competitive.
Build and nurture relationships with customers through consistent and positive interaction during live streams, aiming to increase customer loyalty and repeat purchases.
Benefits
Skills
LRT - TAIPAN
0.5 km
LRT - USJ 7
1.1 km
BRT - USJ7
1.2 km
LRT - WAWASAN
1.4 km
LRT - USJ 21
2.0 km
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