- Jalan Merah Caga Petaling WP Kuala Lumpur Malaysia 57000
Petaling, WP Kuala Lumpur
Working Location
Job Description
Requirements
Diploma or Bachelor’s Degree in Business Administration, Marketing, or related field.
At least 1 year of experience in business development, sales, account management, or client relationship roles.
Strong communication, negotiation, and interpersonal skills.
Ability to build and maintain professional relationships with clients.
Good problem-solving and organizational skills.
Well-groomed and professional appearance.
Positive attitude and willingness to learn.
Training will be provided by the Company.
Responsibilities
Client Relationship Management
Build and maintain strong, trust-based relationships with clients and business partners.
Serve as the main point of contact for customer inquiries, support, and account management.
Ensure high levels of customer satisfaction and long-term client retention.
Business Development
Identify potential business opportunities and actively approach new clients.
Promote the company’s products and services to expand the client base.
Conduct phone calls, meetings, and follow-ups with potential and existing clients.
Account Management
Manage and monitor client accounts to ensure smooth communication and service delivery.
Follow up on client requests and resolve issues promptly and professionally.
Maintain accurate records of client interactions and business activities.
Strategic Negotiation & Collaboration
Negotiate pricing, service terms, and agreements to establish mutually beneficial partnerships.
Work closely with internal teams including marketing, operations, and support to provide tailored solutions for clients.
Market & Industry Awareness
Conduct market research and stay informed on industry trends and competitor activities.
Provide insights that help improve business strategies and service offerings.
Operations Support
Stationed at the Safety Deposit Center designated by the Company.
Attend to customers and merchants visiting the Safety Deposit Box Center.
Present, test, and securely store gold ordered by customers or merchants.
Reporting & Performance
Prepare proposals, reports, and presentations when required.
Track performance and contribute towards achieving sales targets and KPIs.
Benefits
Skills
BUKIT JALIL
0.3 km
SRI PETALING
0.5 km
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