- Jalan Raja Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50480
Full Time Junior/Senior Customer Service Specialist Jobs, salary up to MYR 5,500 in Manpower Staffing Services (Malaysia) Sdn. Bhd. Bandar Kuala Lumpur - Maukerja
MYR3,200 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Fresh Graduates
Fewer than 30 applicants. You still have a chance!
Posted
9 days ago • Closing
10 Jul 2026
Fewer than 30 applicants. You still have a chance!
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Working Location
Job Description
Requirements
- 0–3 years of experience in Contact Center / BPO operations
- Excellent verbal and written communication skills (C1 English required for Voice)
- Experience supporting Inbound and Outbound Voice, Chat, and Email processes
- Working knowledge of CRM tools and basic systems navigation
- Strong customer focus, problem-solving, and multitasking skills
Responsibilities
- Handle incoming and outgoing customer interactions via voice, chat, and email.
- Resolve customer queries accurately within defined SLAs.
- Document interactions correctly in CRM/ticketing systems.
- Adhere to schedule, quality standards, and information security policies.
- Meet individual and team performance benchmarks defined by the process.
- Participate in training, calibrations, and continuous improvement initiatives.\
Your Safety and Data Security Matter to Us.
Manpower is committed to a safe and transparent hiring process. We will never request payment, banking details, or sensitive personal information as part of our recruitment.
If you receive suspicious outreach claiming to be from us, please contact *************.
Benefits
- EPF
- SOCSO
- Annual Leave
- Medical Leave
- Training Provided
Skills
Customer Service
Communication Skills
Problem-Solving
Client Relationship Management
Data Entry
Interpersonal Skills
Active Listening
Time Management
Adaptability
Teamwork
Teamwork
How to go to Manpower Staffing Services (Malaysia) Sdn. Bhd. by public transport?
Bandar Kuala Lumpur
Nearby Public Transportation
LRT - MASJID JAMEK
0.3 km
LRT - PASAR SENI
0.6 km
MRT - PASAR SENI
0.6 km
KTM - BANK NEGARA
0.8 km
LRT - BANDARAYA
0.9 km
KTM - KUALA LUMPUR
0.9 km
LRT - PLAZA RAKYAT
1.0 km
MRT - MERDEKA
1.1 km
MRL - MAHARAJALELA
1.2 km
LRT - DANG WANGI
1.3 km
MRL - MEDAN TUANKU
1.4 km
MRT - MUZIUM NEGARA
1.4 km
LRT - SULTAN ISMAIL
1.5 km
Important Information
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