Full Time Business Development Manager - Managed Services Jobs, salary up to MYR 15,000 in Associate Recruitment Consultant Petaling Jaya - Maukerja

Bachelor's Degree in Business, Marketing, IT, or related field

3–5 years of proven B2B sales experience, preferably in managed IT services, cybersecurity, or MSSP environments

Track record of meeting or exceeding sales quotas in a solution/subscription-based sales model

Strong understanding of managed services frameworks: ITIL, SLA management, remote monitoring & management (RMM), security operations

Familiarity with cybersecurity concepts: threat detection, incident response, compliance (e.g., PDPA, ISO 27001)

Awareness of cloud platforms (AWS, Azure, Google Cloud) and hybrid infrastructure models

Consultative Selling: Ability to uncover business needs and position services as strategic enablers

Communication: Excellent verbal/written skills; ability to translate technical concepts for C-level and technical audiences

Relationship Building: Proven ability to foster long-term client partnerships and act as a trusted advisor

Problem-Solving: Analytical mindset to address client challenges with tailored solutions

Resilience & Adaptability: Capacity to navigate objections, competitive landscapes, and evolving market demands

Proficiency with CRM platforms

Competence in Microsoft Office Suite (Excel, PowerPoint, Word)

Identify and target new business opportunities for managed services, including MSSP, cloud management, and IT outsourcing

Conduct market research to understand potential clients' IT environments, challenges, and strategic priorities

Build a robust sales pipeline through cold calling, networking, referrals, digital marketing, and industry events

Prospect and qualify leads within the target MSSP/enterprise ecosystem, leveraging marketing, BDRs, and partnerships

Meet with prospects and clients to assess current IT landscape, pain points, and business outcomes

Present and demonstrate managed services offerings: 24/7 monitoring, SOC services, endpoint protection, cloud management, disaster recovery, and helpdesk support

Develop tailored proposals, ROI analyses, and presentations that address client-specific challenges

Collaborate with pre-sales engineers and delivery teams to design scalable, compliant solutions

Build and maintain strong relationships with new and existing clients to drive retention and expansion

Serve as a trusted advisor, providing guidance on optimizing IT operations and security posture

Conduct quarterly business reviews (QBRs) to ensure satisfaction and identify upsell/cross-sell opportunities

Manage contract renewals to ensure timely completion and minimize churn

Develop and execute strategic sales plans to achieve or exceed quarterly/annual revenue targets

Negotiate contracts, SLAs, pricing, and service agreements while ensuring compliance with company policies

Work with implementation teams to ensure smooth onboarding and transition for new clients

Maintain accurate records of sales activities, pipeline, and client interactions in CRM

Prepare sales forecasts, pipeline reports, and performance metrics for leadership review

Collaborate with marketing, product, and delivery teams to refine offerings and go-to-market strategies