- Jalan 2/131A Petaling WP Kuala Lumpur Malaysia 58200

Petaling, WP Kuala Lumpur
Working Location
Job Description
Requirements
Degree in e-commerce / Information Technology / Marketing / Mass Communication or equivalent discipline.
Strong analytical and solid understanding of e-commerce frameworks.
Minimum three (3) years of working experience in e-commerce field or online business. Candidate with live host experience is added advantage.
Able to perform multi-tasks and paying attention to details.
Proficiencies in Microsoft Excel.
Excellent interpersonal and communication skills for building relationships with different stakeholders.
Responsibilities
Conduct interactive live streams on various e-commerce platform to showcase products and actively respond to live comments and inquiries in real-time.
Assist in managing online sales and marketing activities for various e-commerce platforms (Shopee, Lazada, Zalora, TikTok, etc.).
Proficient in using Spread Sheets or Excel (pivot tables, v-lookup, etc.) in addition to web analytics to stay organized and monitor product price changes, product sales, and identify opportunities for improvement.
Process all online orders.
Manage existing platforms – listings, managing sales through campaigns, content optimization, and third-party engagement.
Maintain conversations with customers – sales inquiries, after-sales service through all channels (live chat, email, social platforms).
Ensure product listing information is consistent across all online e-commerce stores.
Collaborate with product management, sales, graphics, and other relevant departments to provide updated content for assigned accounts to be shared across e-commerce platforms.
Possess the ability to multitask, prioritize, and successfully meet several simultaneous deadlines while maintaining attention to detail.
Provide analysis and reports on campaign performance on a monthly basis.
Benefits
Skills
PETALING
0.4 km
JALAN TEMPLER
1.1 km
PANTAI DALAM
1.4 km
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