Full Time Mandarin Customer Service [permanent | Basic up to 4K | Shift Basis ] Jobs, Salary up to MYR 5,300 in Agensi Pekerjaan Talentconsult Selangor - Maukerja

About Us：

• We’re hiring Mandarin Customer Service Specialists. Handle customer inquiries and resolve issues via phone and system support.

• If you have strong communication skills, a service mindset, and customer service experience, join us to grow your career, earn more, and become a key team member

Job Requirements：

• SPM Minimum 1 year of customer service experience

• Diploma or above (Fresh graduates are welcome)

• Able to communicate fluently in Mandarin (Traditional Mandarin)

• Fluent in English at B1 level or above

• Good communication and problem-solving skills

• Able to work night shifts and rotational schedules

• Available to start in Jun or July

Working Hours & Salary:

• 5 working days per week, 2 days off on weekends

• 24/7 rotating shift schedule

• Work location: KL Sentral、Cyberjaya 、Subang Jaya、PJ Area

Salary & Benefits:

• Base salary: RM4,000

• Additional monthly KPI allowances and other allowances

• Final salary will be determined based on interview performance, education, and work experience

Key Responsibilities:

• Handle customer inquiries via phone calls, email, and live chat.

• Provide professional support and solutions based on customer needs.

• Follow up and resolve customer issues in a timely manner.

• Update customer information and interaction records in the system.

• Ensure excellent customer service while meeting company standards and KPIs.

• Annual Leave
• Medical and Hospitalisation Leave
• SOCSO
• EPF
• Medical Insurance
• Training Provided
• Allowance Provided
• Overtime Pay
• 5 Working Days