- Jalan Sultan Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50000

Bandar Kuala Lumpur, WP Kuala Lumpur
Working Location
Job Description
Requirements
Develop and curate an exceptional tea menu, showcasing a diverse range of high-quality teas from around the world, with a focus on authenticity and unique flavor profiles.
Conduct regular tea tasting sessions and staff training to ensure all team members possess in-depth knowledge of tea origins, brewing methods, and flavor notes.
Oversee the daily operations of the tea service, ensuring adherence to the highest standards of quality, presentation, and customer service.
Manage inventory of tea leaves, accessories, and related products, implementing effective stock control measures to minimize waste and ensure availability.
Collaborate with the marketing team to create engaging tea-related events, workshops, and promotions to attract and retain customers.
Maintain a pristine and inviting tea environment, ensuring all service areas and equipment are kept clean and well-organized according to health and safety regulations.
Foster a positive and collaborative team environment, providing guidance and support to staff to enhance their skills and performance in tea service.
Engage with customers to understand their preferences and provide personalized recommendations, enhancing their overall tea experience.
Stay abreast of the latest trends and innovations in the tea industry, continuously seeking opportunities to elevate the tea offerings at Hi Tea Malaysia.
Responsibilities
Develop and curate an exceptional tea menu, showcasing a diverse range of high-quality teas, including sourcing, tasting, and selection.
Conduct daily tea preparation and brewing, ensuring consistency and adherence to the highest standards of quality and flavor.
Educate and train staff on tea knowledge, brewing techniques, service standards, and product offerings to enhance customer experience.
Engage with customers, providing expert recommendations, sharing insights into tea origins and characteristics, and creating a memorable tea tasting journey.
Maintain impeccable cleanliness and organization of the tea preparation area, equipment, and service spaces, adhering to all food safety and hygiene regulations.
Manage inventory of tea leaves, accessories, and related supplies, ensuring adequate stock levels and minimizing waste.
Collaborate with the management team on menu development, promotional activities, and customer feedback analysis to drive business growth.
Uphold the company's brand values and commitment to authenticity and quality in every aspect of the tea service.
Stay abreast of the latest trends and innovations in the tea industry, continuously seeking opportunities for menu enhancement and service improvement.
Benefits
Skills
LRT - PLAZA RAKYAT
0.4 km
MRT - PASAR SENI
0.4 km
LRT - PASAR SENI
0.4 km
MRT - MERDEKA
0.4 km
MRL - MAHARAJALELA
0.5 km
LRT - MASJID JAMEK
0.7 km
KTM - KUALA LUMPUR
0.8 km
MRL - HANG TUAH
0.9 km
LRT - HANG TUAH
0.9 km
MRL - IMBI
1.2 km
MRT - BUKIT BINTANG
1.4 km
LRT - BANDARAYA
1.4 km
KTM - BANK NEGARA
1.4 km
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