Kerja Sepenuh Masa Guest Relations Associate, Gaji tinggi MYR 3,000 di Holma Management WP Kuala Lumpur - Maukerja

High school diploma or equivalent; a diploma in hospitality or a related field is a plus.

Excellent communication and interpersonal skills.

Strong customer service orientation with a friendly and approachable demeanor.

Ability to multitask and work efficiently in a fast-paced environment.

Proficiency in using hotel management software and basic computer applications.

Ability to speak and understand English fluently; additional languages are an asset.

Previous experience in a customer-facing role is preferred but not required.

Greet and welcome guests warmly upon arrival, providing a positive first impression.

Manage guest check-ins and check-outs efficiently and accurately.

Handle guest inquiries, requests, and complaints professionally and promptly.

Provide information about hotel services, amenities, and local attractions.

Process payments and maintain accurate records of transactions.

Coordinate with other departments to ensure guest satisfaction.

Maintain the cleanliness and organization of the front desk area.