- Jalan Raja Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50480
Contract Customer Success Specialist - Mandarin Jobs, Salary up to MYR 4,500 in IT Business Solutions WP Kuala Lumpur - Maukerja
MYR4,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Fresh Graduates
Be an early applicant!
Posted
a day ago • Closing
18 Jul 2026
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Working Location
Job Description
Requirements
Fluent in English and Mandarin languages, with excellent written and verbal communication skills
Education level : SPM and above
Able to work in 24*7 Shift rotational basis
Proven ability to promote and build extraordinary customer rapport
Experience in a bank or financial institution customer service environment will have added advantage
Willingness to learn and improve
Fresh Graduates are encourage to apply.
Responsibilities
Educate customers on self-service options and automated banking channels.
Conduct call backs for transaction confirmations and reach out for supporting documents as needed.
Clarify customer needs, evaluate problems, and provide solutions.
Perform specified KYC tasks when required.
Benefits
- Annual Leave
- Medical and Hospitalisation Leave
- EPF
- SOCSO
- EIS
- Medical Insurance
- Training Provided
- Allowance Provided
- Overtime Pay
- 5 Working Days
Skills
Customer Service
How to go to IT Business Solutions Sdn Bhd by public transport?
Bandar Kuala Lumpur
Nearby Public Transportation
LRT - MASJID JAMEK
0.5 km
LRT - PLAZA RAKYAT
0.7 km
LRT - DANG WANGI
0.8 km
MRL - BUKIT NANAS
0.8 km
MRT - MERDEKA
0.9 km
LRT - BANDARAYA
0.9 km
KTM - BANK NEGARA
1.0 km
MRL - MEDAN TUANKU
1.0 km
MRT - PASAR SENI
1.1 km
LRT - PASAR SENI
1.1 km
MRL - RAJA CHULAN
1.1 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - HANG TUAH
1.2 km
MRL - IMBI
1.3 km
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