- Jalan Binjai Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50450

Working Location
Job Description
Requirements
2-3 years of experience in F&B industry.
Experience in a supervisor / shift leader role.
Strong leadership skills.
Understand daily outlet operations such as:
Food safety and hygiene standards
Inventory control
Cash handling and POS systems
Opening and closing procedures
Customer service management
Handling complaints
Responsibilities
Role Overview:
The Floor Supervisor is responsible for overseeing all FOH operations to ensure smooth, safe, and efficient workflow across all stations. Responsibilities include speeding up workflow process to moving customers through the line as efficient as possible. They will have to manage any inquiries and complains directly from customers.
Key Responsibilities
Responsible for FOH day to day operations
Quality and safety checks
Managing manpower and scheduling
Training and guiding FOH team as well as disciplinary actions
Handle any conflicts professionally
Inventory management
Stock orderings
To handle and/or report any maintenance issues
Maintaining hygiene and cleanliness of the outlet
Monetary handling
Compiling necessary documents for outlet operations and for HQ
Benefits
Skills
LRT - AMPANG PARK
0.1 km
MRT - AMPANG PARK
0.1 km
MRT - PERSIARAN KLCC
0.2 km
LRT - KLCC
0.6 km
MRT - CONLAY
0.8 km
LRT - DAMAI
0.9 km
MRL - RAJA CHULAN
1.3 km
LRT - KAMPUNG BARU
1.4 km
MRT - RAJA UDA
1.4 km
MRL - BUKIT NANAS
1.6 km
LRT - DATO' KERAMAT
1.6 km
MRT - BUKIT BINTANG
1.6 km
MRL - BUKIT BINTANG
1.6 km
MRT - TUN RAZAK EXCHANGE
1.8 km
LRT - DANG WANGI
1.9 km
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