Full Time Front Desk Receptionist Jobs, Salary up to MYR 3,800 in I Darts Capital Berhad WP Kuala Lumpur - Maukerja

• Good communication skills in English and Mandarin. Fluency in Bahasa Malaysia is a bonus.

• Previous experience in customer service, hospitality, or front desk roles is highly preferred.

• Minimum 1–2 years of experience in hospitality management, ideally within luxury hospitality, private clubs, or premium service environments.

• Experience working in a fast-paced environment and handling cash or payment processing is an advantage.

• Excellent verbal and written communication skills.

• Strong interpersonal skills with a positive, “can-do” attitude.

• Strong computer proficiency, including:

  • Calendar management

  • Accurate data entry

  • Microsoft Word and Excel

  • Familiarity with reservation or membership management systems

• Exceptional organizational and multitasking abilities with strong attention to detail.

• Ability to work independently and as part of a team, demonstrating professionalism and grace under pressure.

• Willingness to work flexible schedules, including mornings, evenings, weekends, and public holidays.

Member and Guest Services

• Greet all members and guests in a friendly, courteous, and professional manner.

• Answer general inquiries in person, over the phone, and via email regarding club activities, programs, services, and events.

• Address and resolve member concerns or complaints, escalating issues to management when necessary.

• Provide information on club fees, packages, and membership offers.

• Conduct tours for prospective members.

Administrative and Operational Tasks

• Manage the member check-in process using the membership system (e.g. scanning barcodes or verifying IDs).

• Handle reservations and bookings for facilities, including dining areas, courts, rooms, and special events.

• Process payments (cash, credit card, and member accounts) for services, merchandise, and fees, ensuring accurate financial records.

• Maintain and update member records and databases while ensuring data confidentiality.

• Answer, screen, and forward incoming calls using a multi-line phone system.

• Assist with general administrative duties such as:

  • Data entry

  • Filing

  • Managing incoming and outgoing mail and deliveries

• Track, issue, and manage equipment or locker keys for members and guests.

Facility and Safety Management

• Ensure the reception area and surrounding common areas are clean, tidy, and well-organized at all times.

• Promote and enforce club rules, safety procedures, and regulations to ensure a safe environment.

• Be fully familiar with fire safety and emergency evacuation procedures.

• Monitor office supplies inventory and place orders when required.

• Competitive salary package based on experience.
• Performance-based incentives.
• Access to exclusive club facilities and staff benefits.
• Career growth and advancement opportunities within Combat Baze Group