Full Time Customer Service Consultant Jobs, Salary up to MYR 2,500 in Planet Telecoms Managed Services Perak - Maukerja

Candidate must possess at least a SPM or Diploma in any field or equivalent.

Preferably with retail experience in telecommunication products and services.

At least One (1) year of working experience in the related field is required for this position.

Able to work in flexible hours including weekends and public holidays, according to the retail operational requirement.

Sales oriented and able to work independently.

Good communication and good customer services.

Good discipline and work as a team.

Function as a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop.

Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc.

Responsible in handling customer information, monetary transactions, handsets and ensuring proper control, reconciliation and timely updates in the system

To maintain accurate and comprehensive record of new and existing customers.