- Prestige Dynamics Industries 13600 Perai Perai Malaysia 13600

Lokasi Kerja
Penerangan Kerja
Kelayakan
Currently pursuing or recently completed a Bachelor's Degree.
1 year of relevant experience in customer service or a related field.
Excellent communication and interpersonal skills.
Proficiency in using CRM software and Microsoft Office Suite.
Strong problem-solving and analytical abilities.
Ability to work independently and as part of a team.
Detail-oriented with strong organizational skills.
Tanggungjawab
Provide timely and effective customer support via phone, email, and chat.
Assist customers with inquiries regarding products, orders, and services.
Troubleshoot and resolve customer issues, escalating complex problems when necessary.
Maintain accurate customer records and update information in the CRM system.
Collaborate with internal teams to ensure customer satisfaction.
Gather customer feedback and report trends to management.
Process customer orders and returns efficiently.
Manfaat
Kemahiran
Peringatan Penting
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