Sepenuh Masa Service Supervisor Jobs, salary up to MYR 4,500 in Timur Enak F&B Sdn Bhd Petaling - Maukerja

Minimum education: SPM and above

Required skills: Retail Sales, Customer Service, Visual Merchandising, Inventory Management

Fresh graduates are encouraged to apply

Language required: Mandarin & English

Strong leadership, organizational, and communication skills.

Hands-on experience in restaurant operations and staff management.

Knowledge of F&B hygiene, safety, and health regulations.

Non Halal - restaurants

Supervise daily outlet operations and ensure smooth coordination between front-of-house and kitchen

Oversee floor staff to maintain efficient service flow during operations

Ensure food quality, portion control, service standards, hygiene, and cleanliness are consistently followed

Handle and resolve customer complaints promptly and professionally to ensure guest satisfaction

Communicate order details clearly and accurately with kitchen staff to avoid delays or errors

Provide immediate frontline support during manpower shortages, peak hours, or operational issues

Handle onboarding and orientation for new employees

Monitor daily stock levels and usage

Control wastage and ensure proper inventory management

Coordinate with PICs, HR, purchasing, and logistics teams for operational needs

Identify performance gaps and support outlet in achieving monthly targets

Prepare daily sales reports, operational reports, expense records, stock reports, and operation logs

Manage POS systems and online ordering platforms for smooth operations

Perform any ad-hoc duties assigned by Management