- Jalan Pengaturcara U1/51A Shah Alam Selangor Malaysia 40150

Lokasi Kerja
Penerangan Kerja
Kelayakan
What We’re Looking For
Minimum qualification: SPM or higher.
Strong command of English (written and spoken).
Excellent multitaskingandproblem-solving skills.
Customer-focused mindset with a positive and service-oriented attitude.
Able to adapt to changing prioritiesand handle situations withempathy, integrity, and professionalism.
Willing to work on a 24-hour rotational shift, including weekends and public holidays.
At least 1 year of customer service or airline-related contact centre experience is an added advantage.
Fresh graduates are encouraged to apply.
What We Offer
Permanentemployment with clearcareer development opportunities.
Comprehensive paid training program for all new employees.
Attractive KPI-based incentive scheme.
Exclusive corporate discounts and employee deals.
Generous annual leave entitlement.
EPF and SOCSO contributions provided.
Medical, health, and life insurance coverage.
Dental and optical claim allowances.
Convenient workplace access via an integrated link bridgeconnected toLRT/KTM Subang Jaya.
Tanggungjawab
What You’ll Be Doing
Manage inbound and outbound customer interactions across various communication channels.
Deliver professional, accurate, and high-quality servicewhile ensuring anexceptional customer experience.
Build and maintain strong working relationships with internal and external stakeholders.
Perform data entrytasks with a high degree ofaccuracyandefficiency.
Consistently meet individual and departmental performance targets.
Undertake any additional tasks or responsibilities as assigned by company leadership
Manfaat
Kemahiran
Peringatan Penting
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