- Persiaran Raja Muda Musa Klang Selangor Malaysia 41100

Working Location
Job Description
Requirements
Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.
Minimum 1–3 years of experience in shipping coordination, freight forwarding, logistics operations, or a similar role.
Familiarity with ocean freight booking processes, shipping documentation, and export/import operations.
Knowledge of Bill of Lading (BL), commercial invoices, packing lists, certificates of origin (COO), insurance documentation, and related shipping documents.
Responsibilities
• Handle shipment booking activities accurately and within the agreed KPI.
• Coordinate with customers, origin offices, carriers, and internal stakeholders regarding booking arrangements.
• Ensure all booking details are updated correctly in the system.
• Monitor booking status and follow up on pending or rejected bookings.
• Prepare and validate shipping documentation related to bookings.
• Respond to customer inquiries and provide timely updates.
• Escalate operational issues or delays when necessary.
• Maintain good communication and collaboration with internal and external parties.
• Ensure compliance with SOP and operational guidelines.
• Support team initiatives, cross-training, and process improvements when required.
• Arrange booking of ocean vessels and drayage for export containers and update systems accordingly
• Work closely with internal operations to meet customer’s requirements
• Liaise with internal and external party
• Prepare documentation (such as Bill of Lading, Invoice, Packing List, COA, COO, Insurance, Application for Collection, Bank Draft etc)
• Ensure compliance with Customers’ Standard Operating Procedures
• Proofreading of BL drafts & Approval of BL drafts to Carriers
• Requesting amendment of BL drafts to Carriers (if any)
• Read e-mails several times daily and reply to all emails daily
• Commit to get orders completed in compliance with KPI. Take all possible action to complete orders and log corresponding non-conformances if third parties are preventing order completion within KPI
Benefits
Skills
TELUK GADONG
0.7 km
TELUK PULAI
1.4 km
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