- Persiaran Barat Petaling Jaya Selangor Malaysia 46200

Working Location
Job Description
Requirements
Able to speak, read, and write Mandarin (Traditional)
Good communication skills in English
Customer service experience is an advantage
Willing to work shifts, including weekends/public holidays
Basic computer and system navigation skills
Responsibilities
Handle customer inquiries via phone, email, or live chat in Mandarin and English
Assist customers with booking, cancellations, and travel-related requests
Resolve customer issues promptly and professionally
Provide accurate information on products, services, and policies
Ensure high customer satisfaction and service quality
Work closely with internal teams to escalate and resolve complex issues
Benefits
Skills
TAMAN JAYA
0.3 km
ASIA JAYA
1.1 km
UNIVERSITI
2.0 km
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