- Jalan SS 7/19 Petaling Jaya Selangor Malaysia 47301

Working Location
Job Description
Requirements
• Bachelor's degree in Digital Marketing, IT, Computer Science, or related field.
• 3–5 years of relevant experience in digital marketing, analytics, or web management.
• Strong hands-on experience with Google Analytics, Tag Manager, SEO/SEM tools, and Meta Ads Manager.
• Familiarity with CMS platforms and basic HTML/CSS.
• Strong analytical, problem-solving, and decision-making skills.
• Good stakeholder management and communication skills.
Core competencies
• Digital Performance Management
• Analytical & Data-Driven Thinking
• Problem Solving & Optimisation
• Stakeholder Collaboration
• Accountability & Ownership
• Innovation
Responsibilities
1. Website & Digital Platform Management
• Manage and optimize website performance, user experience, and conversion journeys.
• Lead improvements in SEO, page performance, and mobile responsiveness.
• Identify and resolve technical or integration issues proactively.
• Ensure high standards of platform reliability, security, and functionality.
2. Digital Campaign Management
• Manage end-to-end execution of digital campaigns across channels.
• Ensure proper tracking setup (UTM, pixels, tagging) for accurate performance measurement.
• Work closely with internal teams to optimise campaign messaging and digital journeys.
• Monitor campaigns and implement real-time improvements.
3. Analytics & Performance Optimization
• Analyze campaign and web performance data to generate actionable insights.
• Identify opportunities to improve engagement, conversion, and ROI.
• Build dashboards and provide clear performance reporting.
• Ensure data integrity across platforms and tools.
4. System Integration & Vendor Management
• Coordinate with IT, CRM, and vendors to ensure seamless system integration.
• Lead testing of digital platforms, donation flows, and new features.
• Ensure digital ecosystem (website, CRM, payment gateway) functions effectively.
5. Cross-Functional Collaboration & Innovation
• Partner with Marketing, Campaigns, Communications, and Programmes teams to drive integrated digital strategies.
• Recommend new tools, platforms, or approaches to enhance digital performance.
• Share best practices and guide Associates or team members where needed.
Benefits
Skills
LRT - CGC GLENMARIE
0.5 km
LRT - ARA DAMANSARA
1.2 km
LRT - LEMBAH SUBANG
1.4 km
LRT - SUBANG JAYA
1.7 km
KTM - SUBANG JAYA
1.7 km
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