- Jalan Sultan Ismail Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 55100
Full Time Customer Service Supervisor @ Lot 10 Jobs, Salary up to MYR 2,600 in Watsons Personal Care Stores WP Kuala Lumpur - Maukerja
Posted
2 days ago • Closing
27 Aug 2026
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Working Location
Job Description
Requirements
Minimum 3 years of customer service experience.
At least 2 years in a supervisory or team leadership role.
Strong leadership, coaching, and stakeholder management skills. [
Experience in customer experience management and service quality monitoring.
Responsibilities
Lead and supervise the Customer Service team to deliver excellent customer experience.
Monitor team performance, service standards, and customer satisfaction.
Conduct coaching, training, and performance reviews.
Manage manpower planning, customer engagement activities, and service operations.
Benefits
- Annual Leave
- Medical and Hospitalisation Leave
- EPF
- SOCSO
- EIS
- Training Provided
- Staff Discount
- Overtime Pay
- Medical Insurance
- Annual Bonus
- Allowance Provided
- Performance Bonus
Skills
Customer Service Management
Team Leadership
Problem-Solving
Communication Skills
Training and Development
How to get to this company by public transport?
Bandar Kuala Lumpur
Nearby Public Transportation
MRL - BUKIT BINTANG
0.1 km
MRT - BUKIT BINTANG
0.1 km
MRL - IMBI
0.5 km
MRL - RAJA CHULAN
0.5 km
MRT - CONLAY
0.9 km
MRL - HANG TUAH
0.9 km
LRT - HANG TUAH
0.9 km
MRT - TUN RAZAK EXCHANGE
1.0 km
LRT - PLAZA RAKYAT
1.1 km
MRT - MERDEKA
1.2 km
LRT - PUDU
1.3 km
MRL - BUKIT NANAS
1.3 km
MRT - PERSIARAN KLCC
1.4 km
LRT - KLCC
1.4 km
LRT - DANG WANGI
1.6 km
MRL - MAHARAJALELA
1.6 km
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