- Jalan Ampang Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50450

Bandar Kuala Lumpur, WP Kuala Lumpur
Working Location
Job Description
Requirements
SPM with cert or equivalent qualification.
Excellent communication and interpersonal skills.
Ability to multitask, prioritize, and manage time effectively.
Proficiency in using customer service software and tools.
A patient and positive attitude when handling difficult customers.
Ability to work independently and as part of a team.
0 years of relevant experience required.
Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Provide accurate information about services.
Resolve customer complaints and issues effectively, escalating when necessary.
Maintain customer records by updating account information.
Identify and assess customers' needs to achieve satisfaction.
Follow communication procedures, guidelines, and policies.
Benefits
Skills
LRT - AMPANG PARK
0.1 km
MRT - AMPANG PARK
0.1 km
MRT - PERSIARAN KLCC
0.4 km
LRT - DAMAI
0.7 km
LRT - KLCC
0.8 km
MRT - CONLAY
1.0 km
MRT - RAJA UDA
1.4 km
LRT - DATO' KERAMAT
1.4 km
MRL - RAJA CHULAN
1.5 km
LRT - KAMPUNG BARU
1.5 km
MRL - BUKIT NANAS
1.8 km
MRT - BUKIT BINTANG
1.8 km
MRL - BUKIT BINTANG
1.8 km
LRT - JELATEK
1.9 km
MRT - TUN RAZAK EXCHANGE
1.9 km
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