- Jalan Pemaju U1/15 Shah Alam Selangor Malaysia 40150
Full Time Customer Support (Mandarin Speaker) Jobs, Salary up to MYR 4,300 in Agensi Pekerjaan Times Management Consultancy Sdn. Bhd. Selangor - Maukerja
Posted
2 days ago • Closing
8 Oct 2026
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Working Location
Job Description
Requirements
At least 1 year working experience in a similar role.
Candidates must possess at least SPM/STPM/Diploma.
Required skills: MS Word & Excel.
Applicants must be independent, self-driven, strong commitments and result oriented.
Proficiency in Microsoft Office and CRM systems is an added advantage.
Familiarity with the FX / CFD industry can be an added advantage.
Reading and writing in both English and Chinese is a must.
Candidates fluent in Mandarin preferred as the role requires candidates to deal with Mandarin speaking clients.
Responsibilities
Handle processing of customer application forms from all channels.
Perform account creation and setup for newly onboarded customers and manage existing customer base.
Verify and process necessary documentation, ensuring compliance with regulatory requirements.
Address and resolve any queries or concerns. use critical thinking and problem-solving skills to address complex customer issues or escalate them to appropriate departments for resolution.
Benefits
- EPF
- SOCSO
- Annual Leave
- Medical Leave
- Health Insurance
Skills
Customer Support
How to get to this company by public transport?
Shah Alam
Nearby Public Transportation
BATU TIGA
2.0 km
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