- Jalan SS 7/19 Petaling Jaya Selangor Malaysia 47301

Working Location
Job Description
Requirements
• The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from new and existing clients and actively seek new sales opportunities.
• Account Manager responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders to achieve personal sales target and company objectives.
• To liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience.
Responsibilities
• Serve as the lead point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize profits.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Develop new business with new/existing clients and/or identify areas of improvement to meet sales target.
• Forecast and track key account metrics (e.g. monthly sales results and annual forecasts).
• Prepare reports on account status.
• Collaborate with sales team to identify and grow opportunities within territory.
• Assist with challenging client requests or issue escalations as needed.
Benefits
Skills
LRT - CGC GLENMARIE
0.4 km
LRT - ARA DAMANSARA
1.2 km
LRT - LEMBAH SUBANG
1.5 km
LRT - SUBANG JAYA
1.6 km
KTM - SUBANG JAYA
1.6 km
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