jobs in Agensi Pekerjaan Cornerstone Global Partners (Malaysia) Sdn Bhd

Kerja Sepenuh Masa Call Center Representative, Gaji tinggi MYR 3,900 di Agensi Pekerjaan Cornerstone Global Partners (Malaysia) WP Kuala Lumpur - Maukerja

Call Center Representative jobs

Call Center Representative

Agensi Pekerjaan Cornerstone Global Partners (Malaysia) Sdn Bhd

Agensi Pekerjaan Cornerstone Global Partners (Malaysia) Sdn Bhd is top company
MYR2,600 - MYR3,900 Sebulan

Sepenuh Masa

Bandar Kuala Lumpur, WP Kuala Lumpur

Kurang dari 15 pemohon. Anda mempunyai peluang yang tinggi!
Posted 2 days ago • Closing 1 Apr 2027
Kurang dari 15 pemohon. Anda mempunyai peluang yang tinggi!
Kongsi
Simpan

Lokasi Kerja

  • Lingkaran Syed Putra Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 58000

Penerangan Kerja

Kelayakan

  • 1–2 years of experience in Customer Service or BPO environment

  • Strong communication skills in English and Bahasa Malaysia

  • Comfortable handling chat, phone, and email channels

  • Able to follow structured SOPs with high accuracy

  • Willing to work rotating shifts, including nights, weekends, and public holidays

Tanggungjawab

  • Manage customer interactions across multiple channels

  • Handle Level 1 (L1) support queries

  • Adhere strictly to SOPs and communication scripts

  • Identify and escalate complex cases to L2/L3 teams

  • Maintain proper ticket documentation and categorization

  • Meet operational KPIs, including SLA, AHT, and productivity targets

  • Comply with data privacy policies and regulatory standards

Manfaat

  • Annual Leave
  • Medical and Hospitalisation Leave
  • Training Provided

Kemahiran

Communication skills

Bagaimana ke syarikat ini dengan pengangkutan awam?

Bandar Kuala Lumpur

Pengangkutan Awam Berdekatan

All LRT MRT KTM Monorail

  • LRT - MASJID JAMEK

    0.5 km

  • LRT - PLAZA RAKYAT

    0.7 km

  • LRT - DANG WANGI

    0.8 km

  • MRL - BUKIT NANAS

    0.8 km

  • MRT - MERDEKA

    0.9 km

  • LRT - BANDARAYA

    0.9 km

  • KTM - BANK NEGARA

    1.0 km

  • MRL - MEDAN TUANKU

    1.0 km

  • MRT - PASAR SENI

    1.1 km

  • LRT - PASAR SENI

    1.1 km

  • MRL - RAJA CHULAN

    1.1 km

  • MRT - BUKIT BINTANG

    1.2 km

  • MRL - BUKIT BINTANG

    1.2 km

  • MRL - HANG TUAH

    1.2 km

  • MRL - IMBI

    1.3 km

Peringatan Penting

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