- Jalan Raja Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50480

Bandar Kuala Lumpur, WP Kuala Lumpur
Working Location
Job Description
Requirements
Fluent in Mandarin and English is mandatory.
Minimum 1-2 year of experience in an FX & CFDs brokerage environment.
Experience in Middle Office, Operations, Trade Support, Dealer Support, or Client Operations is a strong adavntage.
Familiarity with MT4, MT5 platforms and C-trader.
Knowledge of Copy trading and Pamm account is preferred
Strong analytical, problem-solving, and communication skills.
Detail-oriented with the ability to work in a fast-paced environment.
Willing to work in rotational shifts.
Responsibilities
Monitor and support daily trade operations across trading platforms.
Investigate trade execution, account discrepancies, and operational issues.
Manage client account setup, onboarding, and CRM updates.
Handle operational inquiries from clients and internal stakeholders.
Generate operational reports and perform data verification.
Support rebate processing, IB account maintenance, and account administration.
Escalate complex trading, platform, or system-related issues.
Ensure compliance with internal policies, procedures, and SLAs.
What We Offer:
Competitive salary and benefits package.
100% Work-From-Home arrangement.
Career growth opportunities within a global organization.
Exposure to international financial markets and trading operations.
Comprehensive training and supportive team environment.
Benefits
Skills
LRT - MASJID JAMEK
0.5 km
LRT - PLAZA RAKYAT
0.7 km
LRT - DANG WANGI
0.8 km
MRL - BUKIT NANAS
0.8 km
MRT - MERDEKA
0.9 km
LRT - BANDARAYA
0.9 km
KTM - BANK NEGARA
1.0 km
MRL - MEDAN TUANKU
1.0 km
MRT - PASAR SENI
1.1 km
LRT - PASAR SENI
1.1 km
MRL - RAJA CHULAN
1.1 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - HANG TUAH
1.2 km
MRL - IMBI
1.3 km
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