- Kuala Lumpur Kuala Lumpur WP Kuala Lumpur Malaysia

Working Location
Job Description
Requirements
Malaysian citizen
Minimum SPM with credit in English and Mathematics or Diploma holder and above.
Minimum 1–2 years of experience in customer service or call center industry.
Fresh graduates are welcome to apply.
Good verbal communication skills in English.
Willing to work in the banking industry.
Able to work on rotational shifts.
Responsibilities
Handle inbound customer enquiries through calls and provide professional assistance.
Provide accurate information and solutions based on customer needs.
Assist customers with banking-related enquiries and services.
Record customer interactions and maintain accurate case details.
Escalate complex issues to the relevant department when required.
Ensure excellent customer service experience and meet performance targets.
Benefits
Skills
LRT - MASJID JAMEK
0.3 km
LRT - PASAR SENI
0.6 km
MRT - PASAR SENI
0.6 km
KTM - BANK NEGARA
0.8 km
LRT - BANDARAYA
0.9 km
KTM - KUALA LUMPUR
0.9 km
LRT - PLAZA RAKYAT
1.0 km
MRT - MERDEKA
1.1 km
MRL - MAHARAJALELA
1.2 km
LRT - DANG WANGI
1.3 km
MRL - MEDAN TUANKU
1.4 km
MRT - MUZIUM NEGARA
1.4 km
LRT - SULTAN ISMAIL
1.5 km
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