- Menara MBMR #09-07, 1 Jln Syed Putra Kuala Lumpur WP Kuala Lumpur Malaysia 58000
KL City, WP Kuala Lumpur
Working Location
Job Description
Requirements
Minimum 1–3 years of sales or telesales experience
Experience in call centre, telesales, or digital sales environments preferred
Skills & Competencies
Strong communication and persuasion skills
Confident in handling calls and closing sales
Results-driven and comfortable working with targets and KPIs
Good listening skills and ability to build rapport quickly
Basic proficiency in CRM systems and digital tools
What We’re Looking For
Energetic and motivated individuals who enjoy sales
Strong work ethic and willingness to learn
Positive attitude and resilience in a target-driven environment
Team players who can also perform independently
Responsibilities
1. Sales & Conversion
Handle outbound calls to prospective customers
Convert leads into course enrollments through effective sales techniques
Follow up consistently on warm and cold leads provided by the company
Achieve individual and team-based sales targets
2. Customer Engagement
Understand customer needs and recommend suitable training programmes
Clearly communicate course value, outcomes, and benefits
Handle objections and close sales professionally
Maintain a positive and customer-centric approach in all interactions
3. Lead Management & CRM
Accurately update and manage customer information in CRM systems
Track follow-ups and maintain an organized sales pipeline
Ensure timely responses to leads from digital channels (e.g. website, social media)
4. Sales Process Compliance
Follow sales scripts, SOPs, and quality standards
Participate in training sessions and continuous improvement programmes
Adhere to call quality benchmarks and productivity metrics (e.g. call volume, conversion rate)
Benefits
Skills
LRT - MASJID JAMEK
0.3 km
LRT - PASAR SENI
0.6 km
MRT - PASAR SENI
0.6 km
KTM - BANK NEGARA
0.8 km
LRT - BANDARAYA
0.9 km
KTM - KUALA LUMPUR
0.9 km
LRT - PLAZA RAKYAT
1.0 km
MRT - MERDEKA
1.1 km
MRL - MAHARAJALELA
1.2 km
LRT - DANG WANGI
1.3 km
MRL - MEDAN TUANKU
1.4 km
MRT - MUZIUM NEGARA
1.4 km
LRT - SULTAN ISMAIL
1.5 km
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