jobs in Hulmers Malaysia Sdn. Bhd.

Sepenuh Masa E-commerce Customer Service Jobs, salary up to MYR 3,000 in Hulmers Malaysia Sdn. Bhd. Shah Alam - Maukerja

E-commerce Customer Service jobs

E-commerce Customer Service

Hulmers Malaysia Sdn. Bhd.

Hulmers Malaysia Sdn. Bhd. is top company
MYR2,000 - MYR3,000 Sebulan

Sepenuh Masa

Shah Alam, Selangor

Respons Segera
Kurang dari 15 pemohon. Anda mempunyai peluang yang tinggi!
Posted a day ago • Closing 4 Sep 2026
Kurang dari 15 pemohon. Anda mempunyai peluang yang tinggi!
Kongsi
Simpan

Company Highlights

  • A supportive, fun team environment.
  • Competitive salary.
  • Opportunities for growth.

Lokasi Kerja

  • No.3, 5 & 7, Jalan Industri 1, Jalan Bukit Kemuning, Seksyen 34 Shah Alam Selangor Malaysia 40470

Penerangan Kerja

Kelayakan

  • Prior Ecommerce Customer Service experience

  • Excellent phone/email communication skills

  • Ability to handle high volume customer interactions

  • Strong problem-solving and decision-making abilities

  • Effective time management skills

  • Ability to multitask and prioritize tasks

  • Detail-oriented and accurate data entry

  • Familiarity with Ecommerce platforms and order workflows

Tanggungjawab

  • Respond to customer inquiries and resolve their issues via email, phone, or chat.

  • Assist customers with placing orders, tracking shipments, and processing returns.

  • Provide product information and recommendations to customers.

  • Collaborate with other departments, such as shipping and billing, to ensure timely and accurate order fulfilment.

  • Maintain accurate records of customer interactions and transactions.

  • Identify and escalate complex issues to senior representatives or supervisors.

  • Stay up to date with product knowledge and industry trends to provide excellent customer service.

  • Continuously improve customer service processes and procedures.

Manfaat

  • Annual Leave
  • Medical and Hospitalisation Leave
  • SOCSO
  • EPF
  • EIS
  • Training Provided
  • Allowance Provided
  • Career Advancement Opportunities
  • Performance Bonus
  • Overtime Pay
  • 5 Working Days

Kemahiran

Customer Service E-commerce Communication Problem Solving Product Knowledge Order Management Conflict Resolution

Peringatan Penting

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