Full Time Senior Customer Service Executive Jobs, Salary up to MYR 5,000 in EMR Academy Selangor - Maukerja

• Minimum 3 years of experience in customer service or administrative roles.

• Detail-oriented, responsible, and possess good communication skills.

• Able to work independently while maintaining good teamwork.

• Proficient in Microsoft Office (Word, Excel).

• Mature, responsible, and able to manage multiple tasks effectively.

Working Hours

• 5-day work week (Monday to Friday)

• Working hours: 8:30 AM – 6:15 PM

• Required to support weekend work for courses, workshops, or company events when needed.

• Replacement leave will be provided for weekend work to maintain a 5-day work week.

• Respond to student enquiries through WhatsApp, phone calls, and other communication channels.

• Follow up on course registrations, payments, and student services.

• Handle daily administrative tasks and document management.

• Assist with course and event arrangements.

• Coordinate communication between trainers, students, and different departments.

• Support on-site execution of courses and events.

• EPF
• SOCSO
• EIS
• Annual Leave
• Medical Leave
• Statutory Benefits
• Complete Training & Career Development Opportunities
• Positive Team Culture & Learning Environment