JOB DESCRIPTION
- Reply to customer inquiries via WhatsApp, email, phone call, and social media
- Handle room booking and event inquiries
- Follow up and qualify customer leads
- Prepare quotations, invoices, and sales reports
- Assist Sales Team and Sales Manager
- Prepare meeting minutes and work schedules
- Coordinate with hotel departments for group bookings and events
- Maintain proper filing and update Google Drive records
REQUIREMENTS
- Minimum SPM / Diploma qualification
- Good communication and customer service skills
- Basic computer knowledge (Microsoft Office & Google Drive)
- Responsible, organized, and able to multitask
- Experience in hotel sales/admin is an advantage
Pay: From RM2,100.00 per month
Work Location: In person