- Premier Calibration Sdn Bhd Shah Alam Shah Alam Malaysia 40460

Working Location
Job Description
Requirements
Provide comprehensive administrative support to the management team and various departments, including managing calendars, scheduling meetings, and coordinating travel arrangements.
Check daily office operations, ensuring a well-organized and efficient work environment. This includes managing office supplies, maintaining equipment, and liaising with vendors.
Handle incoming and outgoing communications, including answering phone calls, responding to emails, and managing correspondence with professionalism and accuracy.
Maintain and update company records, databases, and filing systems with meticulous attention to detail. This includes data entry for various administrative tasks.
Serve as a primary point of contact for clients and visitors, providing excellent customer service and addressing inquiries promptly and courteously.
Responsibilities
Manage billing activities, including the preparation and issuance of invoices, Delivery Orders (DOs), and related supporting documents.
Ensure billing information, service details, pricing, and documentation are accurate and complete.
Monitor outstanding payments and coordinate payment follow-ups with clients and the Finance Department.
Coordinate the packing, collection, and delivery of clients’ devices, calibration certificates, and related documents.
Ensure payment is received and verified for Cash-on-Delivery (COD) customers before the release or delivery of devices and certificates.
Maintain accurate and organised records of calibration certificates, reports, invoices, Delivery Orders, client information, and other related documents.
Administer and maintain accurate client device registration records and ensure all required information is complete and up to date.
Monitor calibration due dates, service schedules, and device status to support timely calibration, certificate issuance, and delivery.
Serve as a point of contact for client inquiries, service requests, appointment arrangements, and device-related matters.
Coordinate calibration appointments based on client requirements, service priorities, and technician availability.
Communicate and coordinate effectively with the Sales, Technical, Finance, Quality, and Administration Departments to ensure smooth operations.
Provide general administrative support, including attendance updates, report preparation, correspondence, and other administrative documentation.
Assist with the purchasing and procurement of office supplies, equipment, and administrative services.
Support quality assurance activities by maintaining accurate records and ensuring compliance with Company procedures, standards, and audit requirements.
Perform other related duties and ad hoc assignments as assigned by Management from time to time.
Benefits
Skills
Important Information
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