- Jalan KPB 1 Cheras Selangor Malaysia 43200

Working Location
Job Description
Requirements
Diploma/Degree in Human Resource Management or a related field.
Prior experience in the F&B industry is highly preferred.
Proven experience in managing industrial relations and handling employee grievances.
Excellent problem-solving, communication and interpersonal skills.
Strong organizational and time management skills.
Ability to thrive in a fast-paced environment and manage multiple tasks effectively.
Responsibilities
HR Operations Management:
Oversee HR operations across all outlets, ensuring compliance with company policies and local labor laws.
Oversee lifecycle for all employees, including recruitment, onboarding, performance reviews and offboarding.
Provide day-to-day HR support and guidance to outlet managers to resolve operational HR matters effectively.
Payroll Management:
Supervise the full payroll process for all employees, ensuring salaries are processed accurately and on time.
Ensure adherence to statutory contributions (e.g., EPF, SOCSO, income tax) and regulatory requirements.
Investigate and resolve any payroll discrepancies in a timely manner.
Industrial Relations (IR) Management:
Handle employee grievances, disciplinary issues and workplace disputes in accordance with labor laws and company policies.
Manage and oversee any IR matters, including investigations, misconduct cases and disputes with employees.
Represent the company in IR-related negotiations, conciliations or other legal proceedings.
Compliance & Employee Relations:
Promote a positive and respectful working environment through proactive employee engagement initiatives.
Lead retention programs and welfare initiatives to enhance staff satisfaction and reduce turnover.
HR Reporting & Analytics:
Track and report key HR metrics such as turnover rate, payroll costs and absenteeism to senior leadership.
Analyse data and provide strategic recommendations to improve HR processes and operational efficiency across outlets.
Benefits
BANDAR TUN HUSSIEN ONN
0.4 km
BATU 11 CHERAS
0.9 km
SRI RAYA
1.7 km
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