Full Time E-Commerce Admin (4-month Contract) Jobs, Salary up to MYR 3,000 in Roncato Federal Territory - Maukerja

Job Responsibilities:

• Respond to customer inquiries on Shopee, TikTok, and WhatsApp platform.
• Prepare and submit promotion/discount proposals to superior; implement approved campaigns.
• Update product pricing according to Merchandising Department approvals.
• Submit platform appeals for issues such as wrong returns, lost or stolen parcels.
• Generate reports for Finance (orders, revenue, withdrawals, etc.).
• Assist with product uploads and ensure pricing accuracy.
• Update product details in Notion upon NOA to support marketing and launch planning.
• Manage incomplete item cases, returns (QC & IDCP updates), and assist warehouse packing when required.
• Perform ad hoc tasks assigned by supervisor.

Job Requirements:

• Experience: Prior experience operating e-commerce platforms (Shopee, Lazada, TikTok Shop, or Shopify).
• Skills: Basic MS Excel / Google Sheets skills for handling order and stock data.
• Attributes: High attention to detail, reliable, and capable of working independently.
• Communication: Good written communication skills for customer service inquiries.

Pay: RM2,000.00 - RM3,000.00 per month

Work Location: In person