Role Description Designs and implements enterprise OCR solutions aligned to enterprise architecture principles, defining scalable/secure/reusable OCR service patterns and governance frameworks. Architects, deploys and maintains Azure-based OCR platforms (Azure AI Document Intelligence/Form Recognizer, Cognitive Services, Functions, Logic Apps, Storage Accounts, Data Factory, App Services, Key Vault, Monitor/Log Analytics). Integrates OCR platforms with enterprise apps (ERP, CRM, SAP, SharePoint, workflow systems) via APIs, event-driven integrations and automated document pipelines; establishes data quality/validation/exception management processes. Ensures compliance with security policies and data protection via RBAC, encryption, secret management and audit logging; conducts architecture reviews and risk assessments. Manages production OCR environments, monitors performance/accuracy/throughput, troubleshoots issues with RCA, and establishes runbooks, SLA monitoring and disaster recovery plans.
Key Responsibilities
- Design and implement enterprise OCR aligned with enterprise architecture principles and technology standards.
- Define scalable, secure, and reusable OCR service patterns that can support multiple business domains and document types.
- Establish OCR solution design standards, best practices, and governance frameworks across the organization.
- Ensure all OCR platforms comply with enterprise security, data governance, audit, and regulatory requirements.
Azure Platform Engineering
- Architect, deploy, and maintain Azure-based OCR platforms using:
- Azure AI Document Intelligence (Form Recognizer)
- Azure Cognitive Services
- Azure Functions
- Azure Logic Apps
- Azure Storage Accounts
- Azure Data Factory
- Azure App Services
- Azure Key Vault
- Azure Monitor and Log Analytics
Enterprise Integration & Automation
- Integrate OCR platforms with enterprise applications including ERP, CRM, SAP, SharePoint, and business workflow systems.
- Develop and manage APIs, event-driven integrations, and automated document processing pipelines.
- Establish data quality controls, validation frameworks, and exception management processes.
- Ensure seamless integration with enterprise identity, access management, and security platforms.
Governance, Security & Compliance
- Ensure OCR solutions comply with enterprise security policies, cybersecurity standards, and data protection requirements.
- Implement role-based access control (RBAC), encryption, secret management, and audit logging.
- Conduct architecture reviews and risk assessments for OCR initiatives.
- Support compliance requirements including internal audit, operational risk, and data governance controls.
Operations & Platform Support
- Manage production OCR environments and platform availability.
- Monitor solution performance, accuracy, throughput, and operational health.
- Troubleshoot platform issues and drive root cause analysis.
- Establish operational runbooks, support procedures, SLA monitoring, and disaster recovery plans.