- Persiaran Masjid Shah Alam Selangor Malaysia 40000

Working Location
Job Description
Requirements
Minimum of a Diploma in Hospitality Management, Food and Beverage Management, or a related field.
Possess 1-2 years of proven experience in a Food and Beverage Assistant Manager role or a similar supervisory position within the hospitality industry.
Demonstrate strong knowledge and practical application of Food and Beverage Management principles, including menu planning, service standards, and operational efficiency.
Exhibit excellent Customer Service skills, with a proven ability to handle guest inquiries, resolve complaints, and ensure a positive dining experience.
Skilled in Staff Training and Development, including onboarding new team members, conducting performance reviews, and fostering a motivated work environment.
Proficient in Cost Control measures, such as managing labor costs, reducing waste, and optimizing food and beverage expenses.
Experienced in Inventory Management, including stocktaking, ordering, and maintaining accurate inventory records to prevent shortages and overstocking.
Ability to work flexible hours, including evenings, weekends, and holidays, as required by the business needs.
Strong communication and interpersonal skills in English, both written and verbal, to effectively interact with staff, management, and customers.
Familiarity with Point of Sale (POS) systems and other relevant F&B software is a plus.
Responsibilities
Assist the Food & Beverage Manager in overseeing daily operations of all food and beverage outlets, ensuring high standards of service and product quality.
Supervise and train F&B staff, fostering a positive work environment and ensuring adherence to company policies and service standards.
Manage inventory levels, including ordering, receiving, and stock rotation, to minimize waste and control costs effectively.
Implement and monitor cost control measures for food, beverage, and labor, analyzing variances and recommending corrective actions.
Handle customer inquiries, feedback, and complaints promptly and professionally, striving to resolve issues to ensure guest satisfaction.
Collaborate with the kitchen team to ensure menu quality, presentation, and timely service of all food and beverage items.
Assist in the development and execution of marketing and promotional activities to drive sales and enhance the customer experience.
Benefits
DATO' MENTERI - SA SENTRAL
1.4 km
UITM SHAH ALAM
1.6 km
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