Sepenuh Masa M@ndarin Customer Service （中）文客服专员 Jobs, salary up to MYR 4,700 in Agensi Pekerjaan TalentConsult Sdn Bhd Subang Jaya - Maukerja

Minimum SPM / Diploma / Degree or equivalent.

At least 1 year of Call Centre / Customer Service experience.

Good command of M@ndar1n and English, both spoken and written.

Strong communication and interpersonal skills.

Customer-oriented with good problem-solving skills.

Comfortable handling voice calls.

Able to work in a fast-paced and target-driven environment.

Handle customer enquiries via phone, email, or other communication channels.

Provide professional and timely assistance to customers.

Understand customer needs and provide suitable solutions.

Handle customer complaints and resolve issues effectively.

Follow up on customer cases when required.

Maintain accurate records of customer interactions in the system.

Ensure compliance with company policies and service standards.

Achieve individual and team KPI / performance targets.