- Damansara Perdana Selangor Malaysia
Working Location
Job Description
Requirements
Bachelor's Degree in Information Technology, Computer Science, Information Systems or a related field
At least 5 years of working experience in IT
Experience supporting POS, networks and business systems for HQ and F&B outlets
Knowledge of data backup, cybersecurity and the PDPA
Able to provide after-hours support for issues affecting operations
Good command of English and Bahasa Malaysia
Able to work at Hextar Tower, Damansara Perdana
Responsibilities
Oversee IT operations for HQ, central kitchen and all outlets (POS, network, Wi-Fi, CCTV, printers and devices)
Manage and support POS systems, e-menu/QR ordering, delivery platform integrations and payment terminals
Plan and set up IT requirements for new outlet openings, renovations and relocations
Administer business systems (HR/payroll, accounting, inventory/procurement) and user access rights
Ensure data backup, cybersecurity, antivirus and compliance with the PDPA
Manage IT assets, laptop/device allocation and software licences
Liaise with vendors and service providers; evaluate quotations and manage IT budget and contracts
Provide timely troubleshooting and support to outlet and office staff, including after-hours issues affecting operations
Recommend and implement system improvements and digitalisation initiatives to improve efficiency
Lead, train and supervise IT support staff (if any) and prepare IT reports for management
Benefits
SRI DAMANSARA BARAT
0.6 km
SRI DAMANSARA SENTRAL
1.7 km
DAMANSARA DAMAI
1.8 km
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