Full Time Inside Sales Specialist– Bahasa Malaysia Speaking (Must Relocate to Thailand) Jobs, Salary up to MYR 41,000 in Teleperformance Malaysia Selangor - Maukerja

About the job

About the Company

Location: Singha Complex, Phetchaburi Road, Bangkok, Thailand

Working schedule

• Monday to Friday, 9:00 AM to 6:00 PM Bangkok time

About the Role

Job Title: Inside Sales Specialist– Bahasa Malaysia speaking

Purpose of the role:

• In this role, you will acquire and support premium sellers on an e-commerce platform in the Malaysia market.

• You will guide new sellers through onboarding and help new and existing sellers grow their sales through effective product listings and campaign participation.

• This is a target-driven inside sales role, combining seller acquisition, incubation, and ongoing account management.

Responsibilities

• Acquire new sellers through cold calling and marketing-qualified leads, including businesses selling on other e-commerce platforms.

• Guide sellers through sign-up, onboarding documentation, shop set-up, and product publication.

• Understand sellers’ needs and advise on product listings, photographs, pricing, promotions, and relevant platform tools.

• Encourage participation in campaigns, flash sales, and free-delivery promotions to improve seller sales and engagement.

• Support newly onboarded sellers to build sales and help existing low-revenue sellers improve performance through ongoing consultation.

• Manage and prioritize a seller portfolio, identify growth opportunities, and follow up consistently toward agreed sales and activity targets.

Qualifications

Required Skills:

• C1 level of Bahasa Malaysia.

• B2 level of English (Business level).

Preferred Skills and Experience:

• Minimum 2 years of inside sales/sales experience. E-commerce sales experience is preferred.

• Experience in seller acquisition, onboarding, incubation, or virtual key account management is highly relevant.

• Strong verbal and written communication skills, including confidence in cold calling, consulting sellers, and presenting practical sales recommendations.

• Ability to understand customer needs and connect them with relevant platform features and promotional opportunities.

• Good time management and the ability to organize a daily sales pipeline and maintain consistent follow-up.

• A client-focused approach, ownership of business goals, and a strong interest in e-commerce and social media.

• Ability to work collaboratively in a fast-paced, evolving, target-driven environment.

• Proactively identify and engage potential business clients in Malaysia through cold calling, email outreach, and other lead generation methods to promote company products and services.

• Conduct thorough needs assessments with prospective clients, understanding their business challenges and effectively communicating how our solutions can address their specific requirements.

• Develop and deliver compelling sales presentations and product demonstrations tailored to the needs of Malaysian businesses, highlighting key features and benefits.

• Manage the entire sales cycle from lead generation to closing deals, including negotiation, proposal development, and contract finalization, ensuring a seamless customer experience.

• Build and maintain strong, long-lasting relationships with new and existing clients by providing exceptional customer service and ongoing support.

• Collaborate with internal teams, including marketing and technical support, to ensure client satisfaction and to provide feedback for product and service improvements.

• Achieve and exceed monthly and quarterly sales targets by effectively managing a pipeline of opportunities and consistently following up on leads.

• Stay updated on industry trends, competitor activities, and market developments within the Malaysian e-commerce and business landscape to identify new sales opportunities.

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance