Full Time Customer Relations Officer Jobs, Salary up to SGD 3,400 in SOON THONG CONSTRUCTION PTE. LTD. Islandwide (Singapore) - Maukerja

Customer Relations Officer (HDB Project)

Responsibilities:

• Handle Complaints: Resolve all conflicts, feedback, and complaints from residents and shop tenants regarding the project.
• Meeting Representative: Attend dialogue sessions and meetings with the Client, RC, CCC, Town Council, and other government bodies.
• Ground Engagement: Conduct regular house-to-house visits to residents affected by the works. Update them on work schedules and any potential impact (noise, dust, etc.).
• Reporting: Keep proper records of all feedback and report to the Project Manager/Board.
• Ad-hoc: Any other public relations duties assigned by the management.

Requirements:

• Education: Minimum GCE "A" Level or Diploma (any field).
• Experience: At least 3 years of experience in similar experience
• Industry: Experience in HDB projects (HIP, BTO, or Lift Upgrading) is a major advantage.
• Skills: Must be able to communicate well with residents and handle difficult situations on-site.
• Entry-Level: Candidates with no experience but have at least GCE “O” Level may be considered for the APRO (Assistant Public Relations Officer) role.

To Apply:

Please apply with your resume with the following information:

1. Current & Expected Salary
2. Reason for Leaving
3. Availability / Notice Period

Only shortlisted candidates will be contacted.