Internship For IT Support Jobs, Salary up to MYR 1,000 in Millennium Autobeyond WP Kuala Lumpur - Maukerja

Provide first-level technical support to end-users, troubleshooting hardware, software, and network issues via phone, email, or in person.

Assist with the installation, configuration, and maintenance of computer hardware, software, and peripherals.

Manage IT assets, including inventory tracking, deployment, and retirement of equipment.

Support network infrastructure, including basic troubleshooting of LAN/WAN connectivity and Wi-Fi issues.

Respond to and resolve help desk tickets in a timely and efficient manner, ensuring user satisfaction.

Document technical procedures, solutions, and user guides for common IT issues.

Collaborate with senior IT staff on larger projects and system upgrades.

Maintain a clean and organized IT workspace and equipment storage.

Participate in training sessions to stay updated on new technologies and company IT policies.

Assist with user account management, including creation, modification, and deletion of accounts in Active Directory or similar systems.

Provide first-level technical support to end-users via phone, email, and in-person, addressing hardware, software, and network issues.

Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.

Perform regular IT asset management tasks, including inventory tracking, asset tagging, and ensuring proper documentation of all IT equipment.

Troubleshoot and resolve hardware malfunctions, diagnosing issues with desktops, laptops, mobile devices, and peripherals.

Assist with software installation, updates, and troubleshooting, ensuring all company software is licensed and functioning correctly.

Manage and respond to help desk tickets, prioritizing issues, and escalating complex problems to senior IT staff when necessary.

Support network infrastructure, including basic troubleshooting of network connectivity issues and assisting with network device configurations.

Document IT procedures, solutions, and user guides to build a knowledge base for the IT department and end-users.

Conduct user training sessions on new software or IT policies as needed.

Participate in IT projects and initiatives, contributing to the overall improvement of the company's IT environment.