- Jalan SU 10 Batu Caves Selangor Malaysia 68100

Working Location
Job Description
Requirements
Proven experience as an Operations Executive or in a similar role within the facilities or property management sector.
Demonstrated ability to manage day-to-day operations, ensuring efficiency and adherence to company standards.
Experience in overseeing facilities management and property management functions, including maintenance, security, and cleaning services.
Skilled in vendor management, including sourcing, negotiating contracts, and managing performance of third-party service providers.
Strong client relations skills, with the ability to effectively communicate with clients, address concerns, and build lasting relationships.
Proficiency in Operations Management principles and best practices.
Excellent command of both English and Bahasa Malaysia, both written and spoken, for effective communication with diverse stakeholders.
Ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously.
Familiarity with the Malaysian market, particularly within the construction and building industry, is a plus.
A Diploma in a relevant field is required.
Responsibilities
Oversee and manage the day-to-day operations of facilities management services, ensuring efficiency and adherence to company standards.
Coordinate and supervise maintenance, repair, and cleaning activities, liaising with internal teams and external vendors to ensure timely completion of tasks.
Manage vendor relationships, including contract negotiation, performance monitoring, and ensuring compliance with service level agreements.
Act as a primary point of contact for clients, addressing inquiries, resolving issues, and fostering strong, positive client relations.
Assist in the development and implementation of operational policies and procedures to enhance service delivery and operational effectiveness.
Monitor operational budgets, track expenses, and identify cost-saving opportunities without compromising service quality.
Ensure compliance with all relevant health, safety, and environmental regulations across all managed properties.
Prepare regular operational reports for senior management, highlighting key performance indicators, challenges, and recommendations for improvement.
Support the property management team by providing operational insights and coordinating necessary services for property upkeep and tenant satisfaction.
Manage inventory of supplies and equipment, ensuring adequate stock levels for operational needs.
Benefits
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