- Serene & Stellar Puchong Selangor Malaysia 47150

Working Location
Job Description
Requirements
Diploma in Hospitality Management, Business Administration, or a related field.
Minimum of 1 year of relevant experience in operations management, preferably within hotel or hospitality industry.
Proven leadership and team management skills.
Strong understanding of operational processes and cost control measures.
Excellent communication, interpersonal, and problem-solving abilities.
Ability to work effectively in a fast-paced environment.
Proficiency in relevant software and systems.
Responsibilities
Oversee daily operations of the establishment, ensuring smooth and efficient service delivery.
Manage and lead a team of staff, providing training, motivation, and performance evaluations.
Implement and enforce operational policies and procedures to maintain high standards of quality and service.
Monitor inventory levels, control costs, and manage procurement of supplies and materials.
Handle customer inquiries, complaints, and feedback, ensuring guest satisfaction.
Develop and execute strategies to enhance operational efficiency and profitability.
Ensure compliance with health, safety, and hygiene regulations.
Benefits
IOI PUCHONG JAYA
0.5 km
PUSAT BANDAR PUCHONG
1.2 km
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