Job Description:
Customer Service
Manage reception counter duties and handle phone, email and walk-in enquiries from parents, students, staff and vendors in a friendly and professional manner.
Provide accurate information, attend to requests and concerns promptly, and escalate matters where necessary to ensure timely resolution.
Maintain a positive and welcoming service experience for all stakeholders.
Administration & Operations
Coordinate school bus bookings, including scheduling and liaising with relevant parties to support smooth transport arrangements.
Manage daily incoming mail by recording, sorting and distributing correspondence efficiently.
Coordinate the distribution of materials and documents to teachers and students.
Maintain inventory of stationery and office supplies, ensuring adequate stock levels and timely replenishment.
Provide basic first aid to students when required and support their safety and well-being.
Assist with other administrative duties, school operations and projects as assigned.
Finance & Procurement
Liaise with buyers to verify vendors’ invoices and supporting documents for accuracy and compliance with school policies and procedures.
Assist with the collation and processing of documents to facilitate timely payments.
Support procurement activities, including processing purchase requests and checking procurement documents for completeness, accuracy and compliance.
Requirements:
At least 2 years of experience in customer service, admin, finance and/or procurement.
Preferably 2 years of experience in a school environment.
Possess Diploma or above qualification.
Ability to multi-task with good time management.
Proficiency in Microsoft Office applications and IT systems.