- Kuala Lumpur, Kuala Lumpur Kuala Lumpur WP Kuala Lumpur Malaysia
Working Location
Job Description
Responsibilities
Key Responsibilities:
1. Property Inspection & Quality Control
• Conduct regular inspections for hotels, apartments, and managed properties.
• Ensure rooms, common areas, and facilities meet company quality standards.
• Identify, document, and follow up on defects, maintenance issues, and improvement areas.
• Prepare inspection reports and monitor corrective actions.
2. Maintenance & Repair Management
• Coordinate with maintenance teams and external vendors for repair works.
• Monitor M&E systems, including HVAC, electrical, plumbing, and building facilities.
• Verify repair quality and ensure issues are resolved within timeline.
• Manage preventive maintenance schedules.
3. Renovation & Improvement Projects
• Monitor renovation, upgrading, and refurbishment works.
• Coordinate with contractors to ensure quality workmanship and project completion.
• Conduct site inspections and defect checking.
4. Procurement & Inventory Control
• Manage procurement of maintenance materials, equipment, and operational supplies.
• Maintain inventory records for tools, spare parts, and property assets.
• Ensure sufficient stock availability for daily operations.
5. Housekeeping & Deep Cleaning Quality Control
• Conduct deep cleaning inspections for hotel rooms and common areas.
• Ensure housekeeping standards meet company requirements.
• Monitor cleaning contractors’ performance and service quality.
6. Reporting & Team Management
• Maintain inspection reports, maintenance records, and defect tracking logs.
• Provide regular updates to management on property conditions.
• Lead and coordinate teams to maintain operational standards.
Qualifications:
• 3+ years in quality control, maintenance management, property management, or hospitality operations.
• Strong understanding of short-term rental or Airbnb property standards.
• Working knowledge of basic building systems (plumbing, electrical, HVAC).
• Excellent organizational, problem-solving, and communication skills.
• Ability to work independently, travel between properties, and manage third-party vendors.
• Proficiency in property management systems (PMS), work order tools, and inspection apps.
Preferred Skills & Certifications:
• OSHA or facility safety certification.
• Knowledge of local building codes and maintenance best practices.
• Strong problem-solving skills.
• Must have a hands-on approach on a daily basis.
• Proactive with a high level of organization skill.
• Demonstrated ability to efficiently and effectively manage a team.
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