Full Time Sales Team Leader-Sales Manager (Orchard) Jobs, Salary up to SGD 4,500 in DONQ (SINGAPORE) PTE. LTD. Central Region (Singapore) - Maukerja

Job Description:


Offer the best in class customer service, manage the sales team member to ensure the team's objectives and sales goal are met
Handle customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers
Build and manage daily budget for Sales team based upon Yearly Sales Budget agreed with HQ Japan
Issue the Preliminary reports and control Productivity, Hours worked at capita, Rate of remaining goods, and Production loss management
Create Inventory list at month end and maintain Work Schedule Record system data accurately
Maintain the smooth operation of stores through cooperation with other department
Set-up a milestone to improve hygiene management and keep the outlet always clean and tidy
Do PDCA cycle (Plan-Do-Check-Act) with Store Manager on a quarterly basis to further confirm and improve progress
Develop and manage staff schedules to ensure optimal manpower allocation and smooth day-to-day store operations
Manage and analyze the store’s sales performance and profit/loss results, as well as formulate and implement appropriate measures to improve performance


Requirements:

Singaporean or PR only
Strong customer service skills
Strong team management skills
Good customer complaint-handling skills
Able to independently handle communication and coordination with the landlord and mall management

Sales Team Leader

Gross Salary: S3,000-4,000/month
3+ years of experience in F&B or retail, with supervisory experience preferred

Sales Manager

Gross Salary: S3,500-4,500/month
5+ years of experience in F&B, including at least 2 years in a managerial role

Additional Benefit:

Japanese Language Allowance: Up to S$500/month, depending on Japanese proficiency.
Japanese language is not compulsory.