jobs in Dolphin - Creative Advertising Agency

Full Time Account Manager (Client Servicing) Jobs, Salary up to MYR 8,000 in Dolphin - Creative Advertising Agency Selangor - Maukerja

Account Manager (Client Servicing)

Dolphin - Creative Advertising Agency

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Working Location

  • Petaling Jaya Selangor Malaysia

Job Description

Requirements

  • 5+ years of experience in client servicing, account management, marketing or a creative agency environment.
  • Strong client-facing and presentation skills — confident leading meetings, presenting ideas and handling difficult conversations.
  • Strong understanding of marketing, branding and digital campaigns, with the ability to turn business challenges into actionable solutions.
  • Proven ability to manage multiple clients and projects independently from brief to execution.
  • Strategic and commercially minded — able to understand client needs and provide clear, practical recommendations.
  • Strong problem-solving and communication skills, with the ability to stay calm and take ownership when things get challenging.

If you’re someone who can own a client relationship, challenge a brief, solve problems and get things moving — we want to hear from you.

Why Join Us?

  • Work with leading local and global brands.
  • Be part of a creative, fast-moving team where your ideas and opinions matter.
  • Take ownership of meaningful campaigns and client relationships.
  • Grow your skills through hands-on exposure to strategy, creative and marketing.
  • Competitive salary, bonuses and benefits.

Responsibilities

Note: This is NOT a Finance or Accounting position.

Are you someone who can talk to clients, understand their business, challenge a brief and turn ideas into action?

We’re looking for an experienced Client Servicing / Account Manager to join our creative agency and work with leading brands. This is a hands-on role for someone who can own client relationships, lead campaigns and drive the team — not simply follow up on tasks.

What You’ll Do

  • Own and grow relationships with key clients including L'Oréal Paris, Kiehl's, Maybelline, Garnier Bonuslink, Ali Cafe, YSL and more.
  • Lead client meetings and presentations — confidently communicate ideas, give recommendations and drive discussions forward.
  • Understand the business behind the brief and turn client challenges into clear, relevant marketing solutions.
  • Lead campaigns end-to-end, managing timelines, budgets, resources, deliverables and multiple stakeholders.
  • Work closely with creative, strategy and production teams to turn ideas into high-quality work, while solving issues and keeping projects on track.
  • Identify opportunities to grow accounts while guiding junior team members and raising the overall quality of client servicing.


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