- Changi East Region (Singapore) Singapore
Working Location
Job Description
Responsibilities
We are a growing freight forwarder specializing in air freight solutions. To support our expansion, we are seeking a Customer Service Officer to join our team and deliver exceptional service to our clients.
What You’ll Do:
· Quote and propose air freight solutions to customers
· Coordinate with airlines on rates and bookings
· Liaise with customers on export shipment instructions and booking updates
· Liaise with vendors eg, DG specialist, fumigation, marine insurance, etc
· Prepare job sheets for Operations to follow up
· Check shipments status / uplift
· Job costing
· Resolve problems when they crop up
What We’re Looking For:
- Preferably at least 1 year relevant experience in freight forwarding/logistics
- Fresh diploma/degree graduates are welcomed, we provide training
- Self-motivated and possess a positive customer-oriented mind set
- Strong verbal and communication skills
- Good team player
- Singaporeans and Singapore Permanent Residents are welcome to apply
Why Join Us?
Be part of a close-knit team in a fast-growing freight forwarder
Career growth in a dynamic and supportive environment
Attractive remuneration
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.